Crawley Community & Voluntary Service (CCVS)

Case Studies

CCVS was able to provide more than signposting

CCVS was able to provide more than signposting

The Challenge

Sussex Community NHS Trust initially visited The Orchard to find out more about the services available for signposting their clients to, when they started as a service.

The Solution

The groups that Sussex Community NHS Trust run at The Orchards are the Healthy Heart, Healthy Mind, Diabetes Mood Management, Mood Management and Overcoming Anxiety courses.

These are the responses from the staff running the courses.

‘I have always found the Orchard to be a good venue. The staff are always friendly and efficient and try to accommodate us where they can and sort out any problems we may have. There is no visitor parking but there is disabled parking and parking on the road outside which does not seem to be a problem. Overall very satisfied.’

‘The administration staff/manager have always been very helpful and approachable. They have been prompt in their responses to queries. They have also been flexible whenever possible to accommodate changed dates/circumstances. The rooms have always been clean and ready for use.’

“A room is also used on a fortnightly basis for the Crawley Team meeting as we are unable to accommodate all staff in one room here.”

“We have at times had to move dates, sometimes at quite short notice. This has always been managed in a very efficient way, despite the additional admin that must result.”

“We will continue to use the rooms at Orchards as they really are so suitable for ours and our patients needs.”

“It was very good to have so many organisations together at the AGM - very easy to find organisations we wanted to talk to.”

CCVS - Registered Charity 1094699 - Company 4488714